New without original packaging so classified as used/refurbished. 3 year warranty. The Toshiba IPT2020-SD is a high end IP telephone, perfect for remote telephone users. The IPT2020-SD has a Two-line by 24-character LCD-Display and features 20 programmable buttons, which allow you to quickly find and dial outside numbers or extensions within your organization. The IPT2020-SD has 20 dual color LED buttons that show active lines, extensions, or features on the system. Comes with a built-in headset jack, Full-duplex speaker phone and off hook dialling, Fixed keys for common functions such as transfer, message, redial and hold. Open-box product, like new, Ring tones (different for IP and analog lines), Compatibility with Toshibas older Strata CTX systems that support IP interface units.